Frequently Asked Questions
Everything you need to know about your K-Beauty journey.
Are SeoulCeuticals products cruelty-free?
Yes, we are committed to ethical beauty. All SeoulCeuticals products are 100% cruelty-free and are never tested on animals.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund within 30 days of delivery.
Are your products suitable for sensitive skin?
Our formulations prioritize high-quality, effective ingredients inspired by Korean skincare. However, we always recommend performing a patch test before incorporating a new product into your routine.
Do you ship internationally?
Currently, we ship to most major international destinations. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I store my Vitamin C serum?
To maintain maximum potency and prevent oxidation, we recommend storing your Vitamin C serum in a cool, dark place away from direct sunlight.