Returns & Exchanges
At SeoulCeuticals, we stand behind our K-Beauty inspired formulas and offer a 30-day satisfaction guarantee to ensure you achieve your best glow. If you are not completely satisfied with your purchase, we are happy to facilitate a return or exchange for any product in our collection.
Initiate Your Request
Contact our customer support team via email with your order number and the specific items you wish to return or exchange.
Prepare Your Package
Carefully pack the products in their original packaging to ensure they are protected during transit back to our facility.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing